Reference

Terms and Conditions That Govern Your pg108 Account

These terms set out what you can expect from us and what we ask of you when you open and use a pg108 account.

Applies to all accountsDANA, OVO, GoPay coveredIndonesia-eligible regionsUpdated when rules changeContact us with any question

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ACCOUNT INTEGRITY

How We Handle Your Account Under These Terms

These terms are not just a legal formality. They define the actual practices we follow every day when your account is active — from how we store your data to how we process a withdrawal request back to your OVO or GoPay wallet. Every point below reflects how we operate, not just what we promise.

Data Handling Account data you provide — name, wallet details, transaction history — is stored securely and used only for account operation, identity verification, and payment processing through DANA, OVO, or GoPay.

Account Security Each login is protected by OTP verification sent to your registered number. We never ask for your wallet PIN by chat or email. If you suspect unauthorised access, lock your account via settings and contact support immediately.

Retention and Deletion We retain your account records for as long as your account is active and for the period required after closure. You can request a data summary or deletion by contacting support with your account ID.

Requesting Changes To update your registered wallet — switching from OVO to GoPay, for example — submit a change request through account settings. Verification of the new wallet is required before any transaction can be processed.

What These Terms Actually Cover

pg108 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on pg108, you confirm that you have read and accepted these terms in full. They apply to every action taken through your account — browsing the lobby, funding your wallet through DANA, OVO, or GoPay, placing bets on slots or live casino

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tables, and requesting withdrawals back to your e-wallet. We update these terms when rules or services change, and the version published on this page is always the current one. Continued use of your account after an update means you accept the revised version. Access to pg108
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depends on local law and is available only where permitted in eligible regions of Indonesia. We do not offer services where local regulations prohibit online gaming. If you are unsure whether access is permitted in your area, check your local rules before opening an account. Account
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holders in Palembang and other parts of Indonesia are subject to the same conditions as all other eligible users — no regional exceptions apply outside what local law dictates.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

How to Reach Us About These Terms

If anything in these terms is unclear, or if you need to raise a concern about your account or a transaction made through DANA, OVO, or GoPay, our support team is ready to help. Reach out through any of the channels below and reference your account ID so we can pull up your details quickly.

Team online

Live Chat

Open the chat window from your account dashboard. Describe your terms question and include your registered wallet method — DANA, OVO, or GoPay — so we can resolve it faster.

Email Support

Write to our support address with your account ID and the specific clause you want clarified. We reply in order of receipt and keep a record of every exchange.

Help Centre

Our Help Centre lists common terms questions alongside step-by-step account actions — wallet linking, identity checks, and withdrawal request flows — in plain language.

Common Questions About These Terms

These are the questions we get most often about how the terms apply to real account situations — wallet payments, account closure, data access, and what happens when terms are updated.

Yes. Every transaction processed through DANA, OVO, or GoPay is governed by these terms. The wallet provider's own terms also apply separately to the transfer on their side.

Access depends on local law. If you access pg108 from a region where online gaming is not permitted, these terms do not override local regulations and your account may be restricted.

We update the version published on this page whenever rules change. A notification may be sent to your registered contact. Continued account use after an update counts as acceptance of the new version.

Yes. Contact support with your account ID and we will prepare a summary of the data held against your account. Deletion requests follow the same process, subject to legal retention requirements.

Open a dispute through live chat or email support. Include your account ID, the transaction reference, and the wallet used — OVO, DANA, or GoPay. We review disputes in the order they arrive.

These terms cover all standard account activity. Specific game mechanics — such as how a crash game multiplier resolves — are also governed by individual game provider rules from studios like Pragmatic Play or PG Soft.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions That Govern Your pg108 Account

How We Handle Your Account Under These Terms

How to Reach Us About These Terms

Live Chat

Email Support

Help Centre

Common Questions About These Terms

01 Do these terms apply to all payment methods, including DANA, OVO, and GoPay?

02 What happens if I use my account in a region where access is not permitted?

03 How will I know when the terms have been updated?

04 Can I request a copy of my account data?

05 What should I do if I disagree with a transaction or account decision?

06 Are there any account actions these terms do not cover?

Terms & Conditions

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