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How pg108 Handles Your Personal Information

Your privacy matters to how we run this platform. This policy explains what data we collect when you open an account, how your wallet details for DANA, OVO, and GoPay are handled, and what rights you hold over that information.

Account data protectionDANA, OVO, GoPay wallet handlingYour rights to access and updateCookie and session dataContact path for data requests

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DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply security measures across every layer where your data moves — from the moment you link your DANA, OVO, or GoPay wallet through to each withdrawal verification step. Here is how we handle the areas that matter most to your account.

Wallet and Payment Data

Your DANA, OVO, and GoPay details are used only to process transactions you initiate. We do not store full wallet credentials; only the reference data needed for payment matching is retained.

Cookies and Session Tracking

We use session cookies to keep you logged in and preference cookies to remember your language and display settings. You can manage cookie permissions through your browser settings at any time.

Account Security and Access

Login attempts are monitored for unusual patterns. If we detect access from an unrecognised device or location, an OTP verification step is triggered before your session continues.

Data Retention and Deletion

We keep your account data for as long as required by applicable law or platform compliance obligations. Once those periods lapse, you can request deletion through our support team.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how your data is used, want to correct information on your account, or need to submit a formal data request, our support team handles privacy matters directly. You can reach us through live chat, email, or your in-account message centre. Bring your registered account details so we can verify your identity before making any changes.

Team online

Live Chat

Start a chat from your account dashboard. Our team can verify your identity and address privacy questions about your account data or wallet records on the spot.

Email Support

Send your data request or correction notice to our support email. Include your registered account name so we can locate your records and respond promptly.

In-Account Message Centre

Log in and use the message centre to submit privacy queries. All correspondence is tied to your verified account, keeping your request secure and traceable.

What We Collect and Why We Use It

pg108 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with pg108, we collect the details you provide directly — your name, contact information, and the payment method you link, whether that is DANA, OVO, or GoPay. We also collect transaction records each time you make a deposit or request a

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withdrawal through those wallets. This data is used to process your payments, verify your identity, and keep your account secure. We do not sell your personal information to third parties. Technical data — such as your device type, browser session, and IP address — is collected
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automatically when you access our platform on mobile or desktop. This helps us detect unusual login attempts and keep your account protected. Retention periods follow applicable local regulations; we keep your data only as long as necessary to fulfil the purposes described here or as required
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by law. Availability of our services, and the data obligations that come with them, depends on local law and eligible regions in Indonesia. Players in Palembang and across Indonesia are covered by the same data handling standards we apply platform-wide. If you close your account, you
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may request deletion of personal data that is no longer required for legal or compliance purposes.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data and This Policy

These are the questions we hear most often about how pg108 handles personal information, wallet data, and your rights as an account holder. If your question is not covered here, our support team can help directly.

We collect your name, contact details, and the payment method you register — DANA, OVO, or GoPay. We also record transaction data each time a deposit or withdrawal is processed through your chosen wallet.

Yes. Submit a data access request through live chat or email with your registered account details. We will verify your identity first, then provide a summary of the personal data we hold on your account.

Log in and visit your account settings to update basic details. For changes that affect payment verification — such as a new registered wallet — contact support directly so we can process the update securely.

We do not sell or share your DANA, OVO, or GoPay details with third parties for marketing. Payment processors receive only the reference data required to complete your transaction, nothing more.

We use session and preference cookies to maintain your login state and display settings. You can adjust or block cookies through your browser settings; doing so may affect some account features.

After account closure, we retain data only as long as required by law or compliance obligations. Once those retention periods pass, you may request deletion of personal records through our support team.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoLucky Koi Reels InfoFAQ

How pg108 Handles Your Personal Information

How We Protect and Manage Your Information

Wallet and Payment Data

Cookies and Session Tracking

Account Security and Access

Data Retention and Deletion

Reach Us About Your Privacy Rights

Live Chat

Email Support

In-Account Message Centre

Common Questions About Your Data and This Policy

01 What personal data does pg108 collect when I register?

02 Can I see all the data pg108 holds about my account?

03 How do I update or correct personal information on my account?

04 Does pg108 share my wallet details with third parties?

05 How does pg108 handle cookies and what control do I have?

06 What happens to my data if I close my pg108 account?

Privacy Policy

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